Your privacy is our priority. This policy clearly explains how mancity1894 collects, stores, uses and protects your personal information every time you use our platform.
This Privacy Policy applies to all members and users of the mancity1894 platform, including our official website and mobile app. By using our services, you agree to the privacy policy set out here.
Mancity1894 understands that member trust is our most valuable asset. As a trusted online gaming platform serving the Malaysian market, we hold a firm commitment to protecting the privacy of every individual who entrusts their personal information to us.
This Privacy Policy is drafted in accordance with internationally recognised data protection requirements. It explains in detail the types of information we collect, the purposes for collecting it, how we protect it, and the rights you hold regarding your personal data.
We believe transparency is the foundation of trust. That is why we strive to present this policy in plain, easy-to-understand language rather than confusing legal jargon. If you have any questions after reading this document, our support team is available via 24/7 Live Chat.
Mancity1894 only collects information that is strictly necessary for platform operations, legal compliance, and improving the user experience. The following are the categories of data we collect:
| Data Category | Sample Information | Primary Purpose | Requirements |
|---|---|---|---|
| Identity Information | Full name, date of birth, MyKad number | KYC Verification | Mandatory |
| Contact Information | Phone number, email address | Account communications | Mandatory |
| Financial Information | Bank account number, bank name, e-wallet | Deposit & Withdrawal | Mandatory |
| Usage Data | Activity logs, game history, session duration | Security & service improvement | Automatic |
| Technical Data | IP address, device type, operating system | Fraud prevention | Automatic |
| Preference Data | Language preference, notification settings | Experience personalization | Preferences |
We do not collect any sensitive information such as biometric data, medical information, or religious beliefs unless specifically required by applicable law.
Every piece of information we collect has a clear and legitimate purpose. mancity1894 uses your personal data for the following purposes:
Mancity1894 does not use your personal data for third-party marketing purposes or sell it to advertisers. Any marketing communications we send relate solely to mancity1894 services.
Mancity1894 continuously invests in the latest security infrastructure to ensure your personal data is always protected against unauthorized access, disclosure, modification, or destruction.
While we take all reasonable security measures, no system can guarantee 100% absolute security. If you suspect your account has been accessed without authorization, contact our support immediately via Live Chat.
Mancity1894 does not sell, rent, or transfer your personal data to third parties for marketing purposes. However, there are limited situations where we may need to share certain information:
All third parties we work with are bound by strict confidentiality agreements and are required to uphold data protection standards equivalent to our own.
Mancity1894 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect platform functionality and your experience on mancity1894.
As a mancity1894 member, you have clear and enforceable rights regarding your personal data. We are committed to respecting and facilitating the exercise of the following rights:
You have the right to request a copy of the personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete information in your records.
You may request the deletion of your personal data, subject to legal retention requirements.
You have the right to object to the processing of your data for marketing or analytics purposes.
You may request your data in a machine-readable format for transfer to another provider.
In certain circumstances, you may request that we temporarily restrict the processing of your data.
To exercise any of the above rights, please contact the mancity1894 customer support team via 24/7 Live Chat or our official email. We will process your request within 30 business days of receipt.
Mancity1894 is a platform restricted to individuals aged 18 and above only. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that personal information has been collected from a minor without proper verification, we will take immediate steps to delete that information and close the relevant account. Parents or guardians who find that their children have registered on our platform without authorization are encouraged to contact us immediately.
Registration or use of the mancity1894 platform by individuals under 18 years of age is strictly prohibited. We apply a rigorous KYC verification process to ensure all members meet the minimum age requirement.
The mancity1894 platform may contain links or integrations to third-party services such as payment providers and game providers. This Privacy Policy applies only to the mancity1894 platform itself.
Each third-party service operating within our ecosystem has its own privacy policy governing how your data is handled. We encourage you to review the relevant third-party privacy policies when interacting with their services.
Mancity1894 is not responsible for the privacy practices or content of any website or service outside our direct control, even if links to them appear within our platform.
Mancity1894 reserves the right to update or amend this Privacy Policy from time to time in line with changes in law, technology, or our business operations. Any material amendments will be communicated to members via in-platform notifications or email at least 7 days before the changes take effect.
The date of the most recent update will always be displayed at the top of this document. Continued use of the mancity1894 platform after any amendments are published will be considered acceptance of the updated terms.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us via:
We are committed to responding to all privacy-related enquiries within 2 business days. Your privacy is not merely a legal obligation to us — it is a core value that underpins every decision we make.
Mancity1894 implements multiple layers of protection to ensure your personal and financial information always remains in safe hands.
All data transmitted between your device and mancity1894 servers is protected by bank-grade encryption. No one can intercept or read your sensitive information while it is in transit.
The mancity1894 KYC process ensures that only verified members can use the platform. This not only protects our systems but also safeguards your account from being accessed by unauthorized parties.
Mancity1894 has never and will never sell your personal data to advertisers or third-party data brokers. Your information is used solely for the operation of the platform you use yourself.
Your data is stored in high-grade data centres with physical protection, biometric access controls, multi-layered cooling systems, and uninterruptible power supplies to ensure service continuity.
Mancity1894's automated security systems monitor every transaction and login activity around the clock. Any unusual patterns will trigger an immediate review and a notification to you.
Mancity1894's data protection practices align with international industry standards. We undergo regular third-party security audits to ensure our protection standards remain current.
You now understand mancity1894's commitment to privacy and data security. Join over 500,000 members who play with confidence and peace of mind every day on Malaysia's platform of choice.